Refund and Returns Policy

Refund & Return Policy | The Nutra Vibe

At The Nutra Vibe, your health and satisfaction are our top priorities. We believe in the power of our herbal formulas, which is why we offer a transparent and customer-friendly return policy for our premium products, including our Herbal Fat Burner, Thermogenic, and VigerX series.

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🛡️ Our 7-Day Performance Guarantee

We offer a 7-Day Money Back Guarantee. If you use our product as directed for 7 days and do not see the promised results, we stand by our commitment to you.

💰 70% Refund Policy

If you are unsatisfied within the first 7 days, we offer a 70% refund of the total purchase price.

Note: The remaining 30% is retained to cover shipping, logistics, and service handling fees.

📦 Essential Conditions for Refund

To process your claim successfully, please ensure the following:

• The Original Envelope: You must have the original courier envelope featuring The Nutra Vibe branding and details. This is mandatory for verification.

• Product Integrity: The bottle or packaging must not be physically damaged or broken.

• Timeframe: Refund requests must be initiated within 7 days of receiving your order.

  🚫 Non-Refundable Cases

  • Claims made after 7 days of delivery.

  • Products returned without the original courier envelope.

  • Physical damage to the bottle caused by mishandling after delivery.

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📍 How to Initiate a Return

If you meet the criteria above, please reach out to our support team through any of the following channels:

Method	Detail
📞 WhatsApp/Call	+92 322 9999133
📧 Email Support	thenutravibe@gmail.com
🏠 Office Address	P3/2, Block#7, Canal Road, Faisalabad